PRIVACY POLICY

PRIVACY POLICY — AVRANA STORE

Last Updated: October 12, 2026

1. Introduction

Welcome to AVRANA STORE. We value your privacy and are committed to protecting your personal information when you visit our website, browse our collections, or purchase our products.

This Privacy Policy explains how AVRANA STORE collects, uses, stores, and protects your information when you interact with our online store.

By using our website, you acknowledge the practices described in this policy, subject to any consent required by applicable law.

2. Information We Collect

We may collect the following types of information:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Billing and delivery address

Order Information

  • Products purchased

  • Order history

  • Payment status and transaction references

  • Shipping and delivery details

Technical Information

  • IP address

  • Browser type and device information

  • Website usage and browsing activity

  • Cookie and analytics information, where applicable

We collect only the information reasonably necessary to operate our store, process orders, provide customer support, and improve our services.

3. How We Use Your Information

AVRANA STORE may use your information to:

  • Process and fulfil your orders.

  • Arrange shipping and delivery.

  • Send order confirmations and important updates.

  • Respond to questions, complaints, and customer support requests.

  • Improve our website, products, and shopping experience.

  • Detect fraud, prevent unauthorised transactions, and protect our store.

  • Send promotional emails or marketing messages where permitted by law and, when required, with your consent.

  • Meet applicable legal, tax, accounting, and regulatory obligations.

4. Payment Information

Payments may be processed by third-party payment providers. Your payment details are handled according to the applicable provider's security and privacy practices.

AVRANA STORE does not intend to store complete payment card numbers or card security codes on its own systems. Payment information may be processed by authorised payment providers to complete transactions and prevent fraud.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to remember your preferences, maintain shopping-cart functionality, understand website traffic, and improve your shopping experience.

Where required by law, we will request your consent before using non-essential cookies or tracking technologies. You may also be able to manage cookies through your browser settings.

Disabling certain cookies may affect some website features.

6. Sharing Your Information

We do not sell your personal information as a routine part of operating AVRANA STORE.

We may share relevant information with trusted service providers when necessary, including:

  • Payment processors

  • Delivery and logistics companies

  • Website hosting and ecommerce platforms

  • Customer service providers

  • Analytics and marketing providers, where applicable

  • Professional advisers and government authorities when legally required

These parties should receive only the information necessary for their authorised purposes and must handle it in accordance with applicable obligations.

7. International Data Transfers

Some of our service providers may process or store information in countries other than your own. Where personal information is transferred internationally, we will take steps required by applicable data protection laws to protect it.

8. Data Security

We use reasonable technical and organisational measures intended to protect your information against unauthorised access, loss, misuse, alteration, and disclosure.

However, no online platform or electronic transmission can be guaranteed to be completely secure. We encourage customers to protect their account credentials and contact us if they suspect unauthorised activity.

9. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfilment, customer service, legal compliance, accounting, dispute resolution, and fraud prevention.

When information is no longer needed, we will delete it, anonymise it, or securely dispose of it where appropriate and legally permitted.

10. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to your personal information.

  • Ask us to correct inaccurate or incomplete information.

  • Request deletion of your personal information.

  • Object to or request restrictions on certain processing activities.

  • Withdraw consent where processing is based on consent.

  • Opt out of marketing communications.

  • Request a copy of certain information in a portable format.

  • Submit a complaint to the relevant data protection authority.

To exercise an applicable right, contact us using the details provided below. We may need to verify your identity before processing your request.

11. Marketing Communications

If you subscribe to our promotional emails or messages, we may send you updates about new collections, offers, and products.

You may unsubscribe at any time by using the unsubscribe link in an email or following the instructions in the message. We may still send essential communications relating to your orders or transactions.

12. Children's Privacy

AVRANA STORE is not intended to collect personal information from children in circumstances where doing so would be unlawful. Where applicable law requires parental or guardian consent, we will follow those requirements.

If you believe a child has provided personal information unlawfully, please contact us so that we can review the matter.

13. Third-Party Websites

Our website may contain links to third-party websites or services. These websites operate under their own privacy policies, and AVRANA STORE is not responsible for their independent privacy practices.

We recommend reviewing the privacy policies of any external services you use.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website features, service providers, or legal obligations.

Any revised policy will be published on this page with an updated revision date. Where required by law, we will notify you of significant changes or obtain any necessary consent.

15. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have a concern about how your information is handled, please contact us.

Business Name: AVRANA STORE
Email: [Insert your official customer support email]
Phone: [Insert your business phone number, if applicable]
Website: [Insert your official website URL]
Business Address: [Insert your business address, if required]

We will review privacy enquiries and respond within the time required by applicable law.